FAQ
How long will it take to ship my order?
Orders typically ship within 1–3 business days. Once your order is packed and on its way, you'll receive a confirmation email with tracking info. If you ever have questions about your order status, feel free to reach out!
How long does shipping take?
For U.S. orders, shipping typically takes 3–7 business days once your order has been processed and shipped. You'll receive a tracking number as soon as your order goes out.
For international orders, shipping times can vary depending on the destination, but most arrive within 7–21 business days. Please note that customs processing may cause delays, and international customers are responsible for any customs fees or duties.
How big are the clips attached to the bows?
The clips are approximately 1 inch in diameter—small but strong enough to securely attach to boot pulls.
What is your return policy?
Because each item is handmade, we do not accept returns or offer refunds, unless you receive a damaged or incorrect item.
If there's a problem with your order, you have 30 days from the date you receive it to contact us.
Please inspect your order upon delivery and reach out right away if your item is defective, damaged, or not what you ordered. We’ll review the issue and do our best to make it right.
Couldn't find your answer?
We're here to help. If you couldn't find the information you were looking for, please reach out to us directly. We are more than happy to help!